Meet the CEO

"Do unto others as you would have done to you"

Expertise: Simplifying solutions
Hometown: Jacksonville, Florida
First job: Food Lion distribution warehouse construction
Education and training:  ITI Technical College, MCSE, CCNA, CNA,
Number of computers at home: 7
Hobbies: Cars
Fuel: Mellow Mushroom Pizza
Recharging zone: Off roading in my RZR
Apps I can't live without: Apple Music and Waze
Tech tip: Hover over any link in email to make sure the address matches, otherwise don't click on it

Management Team

"I live my life a quarter mile at a time"

Expertise: Customer service
Hometown: Jefferson, Georgia
First job: McDonald's
Education and training:  VMWare VSP, VTSP and various industry certifications
Number of computers at home: 6
Hobbies: Cars
Fuel: Alfredo pasta or anything I cook on my Green Egg
Recharging zone: Working on or detailing cars
Apps I can't live without: YouTube
Tech tip: You do not have a relative that left you millions of dollars so don't send them your credit card, personal info, or money!

"When the band you’re in starts playing different tunes, I’ll see you on the dark side of the moon."

Expertise: System Design & Implementation, Telephony & Operations
Hometown: Buffalo, New York
First job: Kroger
Education and training: Massey Business (CPET), Southern Tech, Dell Server and Storage, Vmware Virtualization & Cloud, Veeam, HP Storageworks, VMWare VSP, VTSP
Number of computers at home: 6
Hobbies: Cars and Music
Fuel: J Buffalo Crinks & Thai Food
Recharging zone: Driving in the mountains, camping, and fishing
Apps I can't live without: Google Maps (GPS)
Tech tip: Moving to the cloud is great BUT before you do, make sure it will not interrupt your business (applications, etc.)

"When one door closes another door opens; but we so often look so long and so regretfully upon the closed door, that we do not see the ones which open for us" - Alexander Graham Bell

Expertise: Numbers
Hometown: Baton Rouge, Louisiana
First job: Bank teller
Education and training:  UGA Events & Meeting Management Certificate; Currently attending UNG for Business
Number of computers at home: 7
Hobbies: Event Planning
Fuel: Chimichangas from On The Border
Recharging zone: Listening to music
Apps I can't live without: Instagram
Tech tip: Do not purchase from any web sites you are not familiar with especially ones that do not have https:// in the address bar!

" The purpose of life is to live it, to taste experience to the utmost, to reach out eagerly and without fear for newer and richer experience.” - Eleanor Roosevelt

Expertise: Relating to all walks of life
Hometown: Miami, Florida
First job: TCBY Frozen Yogurt
Education and training:  Degree in Business Administration (Georgia State University & Gainesville State college), UGA Events & Meeting Management Certificate, Industrial Lighting Certificate
Number of computers at home: 5
Hobbies: Kayaking, Dirt bike riding, Hiking, Photography, Social Research & interaction
Fuel: Alkalized Water and Fruits & Veggies 
Recharging zone: Being in or around any body of water in Anywhere, USA
Apps I can't live without: Pinterest, Google Maps, Pandora
Tech tip: Always make sure your data is secure and backed up!

Professional Services

"Success has many fathers, but failure is an orphan"

Expertise: Conflict resolution
Hometown: Dallas, Texas
First job: Albertson's Grocery
Education and training: KSU, VCP 6.0, MCSE, MCSA, MCSE-Security, Security +, Net +
Number of computers at home: 6
Hobbies: Anything with a motor
Fuel: Spaghetti with meatballs
Recharging zone: Time spent with my family
Apps I can't live without: Golf Clash
Tech tip: Cyber security is the most important thing you can have, make sure you are protected at all levels (cloud, firewall, application, data).

"Resentment is like drinking poison and waiting for the other person to die". – Carrier Fisher

Expertise: Windows (all versions), server hardware/applications, security
Hometown: Dublin, Georgia
First job: Computer lab tech on campus
Education and training: VMWare VSP, VTSP, Various Industry certifications
Number of computers at home: 7
Hobbies: Gaming
Fuel: Pork Belly
Recharging zone: Anywhere quiet
Apps I can't live without: Google Play, NPR One, IFTTT
Tech tip: Two Factor Authentication is your friend! Also, don't save any data to any PC (desktop /laptop) or mobile device. Always make sure it is saved to a network drive or cloud resource in case the PC (etc.) dies or is misplaced / stolen.

"Stupid is as stupid does". – Forrest Gump

Expertise: Windows (all versions), server hardware/applications, security
Hometown: Atlanta, Georgia
First job: Blockbuster
Education and training: MCSE, VSP, VTSP, Various Industry certifications
Number of computers at home: 2
Hobbies: Outdoor activities
Fuel: Chinese Food
Recharging zone:
Apps I can't live without: Google, Waze, Pandora
Tech tip: Always remember to change your password frequently and don't make it easy to be hacked.

"Absorb what is useful, discard what is not, add what is uniquely your own."

Expertise: Computer Science
Hometown: Peachtree City, Georgia
First job: Lawn maintenance
Education and training: VMWare VSP, VTSP
Number of computers at home: 2
Hobbies: Brazilian Jiu Jitsu, Martial Arts
Fuel: My Garden
Recharging zone: Hiking, outdoors
Apps I can't live without: Ableton
Tech tip: Test your backups.

rSupportDesk:

"What can I do to make your life easier?"

Expertise: Linux, Mac, & Windows
Hometown: Tulsa, Oklahoma
First job: The Chocolate Chip Cookie Factory
Education and training: Dell Equalogic & Sonic Wall Technical
Number of computers at home: 12
Hobbies: Photography
Fuel: Anything Hostess & Oatmeal Cream Pies
Apps I can't live without: NMAP
Tech tip: Mac Keyboard Shortcuts:

  • Command C: Copy
  • Command V: Paste
  • Command Z: Undo
  • Z4: Dropbox Screen

"Being a wrestler is like walking on the treadmill of lie. You get off it and it just keeps going." – Randy Savage

Hometown: Whitney, TX
First job: Pizza dude
Education and Training: Youtube State University
Number of computers at home: 1
Fuel: Chips and dip
Recharging zone: Alamo Drafthouse and Free Play
Apps I can't live without: Amazon and Google Rewards
Tech tip: Make sure your luggage combination isn't 12345

"Yesterday is history, tomorrow’s a mystery, today is a gift- that’s why it's called the present."

Education and training: B.A. in Organizational Communication with Minor in Communication Technology. CompTIA A+/Network+.
Certifications: – MCP, MCSA, MCSE, CompTIA, Security +
Hometown: Grand Prairie, Texas
First job: NIKE Basketball Camp Counselor/Coach
Number of computers at home: 6
Hobbies: Spending time with family, watching movies and playing/watching sports (Basketball, Football, Baseball, etc...)
Fuel: Sour Gummy Bears
Recharging Zone: Going to Cowboys, Mavericks, and Rangers games
Apps I can’t live without: NBA, ESPN, DirecTV, Hangouts & iHeartRadio.
Tech tip: When Google Chrome web pages run slowly, hit Shift+Esc to open Chrome’s Task Manager to troubleshoot.

If it ain’t broke, don’t fix it.

Expertise: Hardware Replacement, Managing, Troubleshooting and Networking Hardware
Hometown: Paris, Texas
First Job: Taco Bell
Education: CCNA, CompTIA Network+, CompTIA A+, CompTIA Mobility+, CompTIA Security+, MTA Networking Fundamentals, MTA Server Fundamentals, MTA Operating Systems Fundamentals, MTA Windows 7, Ethical Hacker
Number of computers at home: 4
Hobbies: Music, Bowling, Dominos and Card Games
Fuel: Lays Chips
Recharging Zone: Main Event, I love to bowl.
Apps I can't live without: Google Maps
Tech Tip: Having a 16GB or better MicroSD card saves memory on your phone when you move your larger apps to the card.

Can't Stop Won't Stop

Expertise: Software & Hardware Support
Hometown: Garland, Texas
First job: Verizon Wireless
Education and training: Associates of Science
Number of computers at home: 4
Hobbies: PC Gaming & Audiophile
Fuel: Cashews
Apps I can't live without: Spotify
Tech tip: Windows Keys + Arrow Keys help manage your windows

“Gotta catch 'em all!”

Education and training: Associate's of Arts Degree
Hometown: Garland, Texas
First job: AMC Theater Mesquite 30
Number of computers at home: 6
Hobbies: PC gaming
Fuel: Cape Cod's Salt and Vinegar Kettle chips
Recharging Zone: Flying Saucer Draught Emporium
Apps I can’t live without: twitch.tv
Tech tip: Unplug it, then plug it back in

“If it is to be it is up to me.” – William H. Johnsen

Education and training: BS Business Administration, Organizational Communication
Hometown: Native Texan! Dallas born, Dallas raised.
First job: Blockbuster Video
Number of computers at home: 3
Hobbies: Painting, table top/board games, computer games, hunting, and fishing
Fuel: Homemade beef jerky
Recharging Zone: Live shows at small/mid-sized venues
Apps I can’t live without: Google drive
Tech tip: Have you tried turning it on and off again?

Hometown: Canada
First job: Starbucks
Number of computers at home: 8
Hobbies: Playing video games and playing drums
Fuel: Cheez-its
Recharging Zone: Alamo Drafthouse
Apps I can't live without: Reddit, Spotify, Shazam
Tech tip: If you don't know something, Google it. (not just a tech tip)

"Live Laugh Love always"

Expertise: 34 years of help desk and on-site services
Hometown: Big Spring, TX
First job: Landscaping
Number of computers at home: 4
Hobbies: Games, computers, movies, music, books, camping, and fishing.
Fuel: Chips and salsa
Recharging Zone: Any lake with fishing or camping
Apps I can't live without: Google Maps
Tech tip: reboot.

"Nothing ventured, nothing gained."

Education and training: I've worked in the industry since I was eighteen or so, in various capacities from support desk to data centers. I have also earned degrees in philosophy and psychology but that's less relevant.
Hometown: Dallas, TX
First job: I was a grocery bagger at the local supermarket
Number of computers at home: 10+
Hobbies: Classic movies, reading, video games, music
Fuel: Cheddar cheese flavored rice cakes
Recharging Zone: Go out, find a strange restaurant, take on something new.
Apps I can’t live without: 7zip, Babun, Safari Online
Tech tip: Alt+PrintScreen will take a screenshot of the currently active window. Very helpful for capturing that pesky error! Just open MS Paint and Ctrl-V and you've caught it like a pro.

“If touching one person’s life is a good thing, then touching a thousand people’s lives must be great.”

Expertise: Social media management
Hometown: North Texas
First job: Cashier at Super One Foods
Number of computers at home: 5
Hobbies: Music
Fuel: Zapps Voodoo Chips
Recharging Zone: Live music in Deep Ellum
Apps I can’t live without: SeatGeek
Tech tip: Have you restarted the machine?

"Being a wrestler is like walking on the treadmill of lie. You get off it and it just keeps going." – Ron Liles

Hometown: Granbury, TX
First job: Braums Ice Cream
Education and Training: CompTIA A+ce Certified
Number of computers at home: 3
Hobbies: Computer building, Video Games, Friends
Fuel: Spaghetti and Life Cereal
Recharging zone: Spending time with my Family
Apps I can't live without: Bible App
Tech tip: Do not access personal information over public Wifi

"When in doubt, google out"

Hometown: Dallas, TX
First job: McDonalds
Education and training: WGU
Number of computers at home: 4
Hobbies: Continuing education at the moment
Fuel: Sunflower seeds
Recharging zone: Hanging out with friends and family
Apps I can't live without: Email

Hometown: Orangeville, ON (Canada)
First job: Customer Service (Walmart)
Education and Training: B.A. in Counseling
Number of computers at home: 2
Hobbies: Woodworking
Fuel: Kit Kat bars
Recharging zone: Walking beautiful trails with my beautiful wife
Tech tip: Google has most of the answers

“what is useful…reject what is not…add what is completely your own." - Bruce Lee

Hometown: Tom, OK
First job: McDonald's
Education and Training: University of Oklahoma, A+, Net+, CCNA
Number of computers at home: 11
Hobbies: DJing, teaching & training martial arts (Wing Chun Kung Fu, Jeet Kune Do, Filipino Martial Arts, Kenpo), reading, drawing/painting
Fuel: Chocolate chip cookies & Cool Ranch Doritos
Recharging zone: Eating at Razoo's
Apps I can't live without: Chrome...
Tech tip: Rebooting fixes most software issues...

“It is not the size of the dog in the fight. It’s the size of the fight in the dog." - Mark Twain

Education and training: Some college, Comptia Network +
Hometown: Salem, Oregon
First job: Petroleum Transfer Technician (Gas attendant)
Number of computers at home: 4
Hobbies: Motorcycle Riding, Cliff Jumping, Rock Climbing, Underwater basket weaving
Fuel: Monster Energy Drinks
Recharging Zone: Finding new and exciting things activities to engage in.
Apps I can’t live without: Google Maps
Tech tip: Windows Key X, www.google.com

"Practice Hobbits of Success"

Education and training: Some College, Microsoft, Juniper, Cisco.
Hometown: Dallas, TX
First job: Casual Male Big and Tall
Number of computers at home: 5
Hobbies: Teaching kids, cooking
Recharging Zone: Bars, Hanging with kids
Apps I can’t live without: Google Maps
Tech tip: Restart

"The only way to truly fail is to give up." - Unknown

Hometown: Baltimore, MD
First job: Arby's
Education and Training: Taking courses towards a degree in computer forensics at Champlain College Online
Number of computers at home: 0
Hobbies: Cooking, cars, motorcycles, music
Fuel: Pizza. It's nature's most perfect food.
Recharging zone: Sitting in the dark on the front porch
Apps I can't live without: Facebook Messenger, Tumblr, Simple Bank Mobile
Tech tip: Biometrics can be less secure than a good, strong password. Fingerprint, voice, and face recognition is easy to fool. Plus, you can never be forced to give up a password in a court of law.

NOC Services:

"No one is going to hand me success. I must go and get it myself. That's why I'm here. To dominate. To conquer. Both the world and myself." - Unknown

Expertise: Concentration, Dogged Determination & Knife Sharpening
Hometown: Texas
First job: Movie Theatre
Education and training: Central Texas- Business Administration; Linux & Dell Certified
Number of computers at home: 11
Hobbies: Building Things
Fuel: Cheetos & Ritz Crackers
Recharging zone: Water Skiing at the Lake
Apps I can't live without: Spotify
Tech tip: Read your error messages. They typically tell you what's going on and how to fix the problem.

"Do or do not, there is no try." - Yoda

Expertise: Software/Hardware Support (including but not limited to Windows/Linux and all associated)
Hometown: El Paso, TX
First job: McDonalds
Number of computers at home: 7
Hobbies: Comic Books, Movies, Tinkering With Computers & Music
Fuel: Cheddar & Sour Cream Chips
Recharging zone: Pete's Dueling Piano Bar
Apps I can't live without: iReddit & Facebook
Tech tip: Always have a Malware cleaner installed on your PC.

"Getting information off the internet is like taking a drink from a fire hydrant." -Mitchell Kapor

Expertise: Networking, Desktop Support, & Windows Server
Hometown: Bismark, North Dakota
First job: CiCi's Pizza
Education and training: Collin County Community College; A+ & Network+ Certified
Number of computers at home: 3
Hobbies: Hanging out at home
Fuel: Cherry cokes
Recharging zone: Top Golf
Apps I can't live without: Any internet browser
Tech tip: Keep it simple, it will work better

“never know how STRONG you are until being STRONG is the only choice you have."

Hometown: Queens, NY
First job: U.S. Navy
Education and Training: Active pursuit: AAS Computer Networking/Information Systems w/Cybersecurity concentration
Number of computers at home: 4
Hobbies: Esoteric studies
Fuel: Oatmeal, old fashion
Recharging zone: Local parks, outside recreation
Apps I can’t live without: I am able to easily disconnect from technology; thus, there are no apps that I absolutely must have…
Tech tip: Reboot the machine…

Education & training: BA – Chinese Language and Linguistics
Hometown: Dallas, TX
First job: Intern at University of North Texas Computational Chemistry Lab
Number of computers at home: 5
Hobbies: Music, Exercise, Computers
Apps I can’t live without: EN <> ZH Dictionary
Tech tip: How to make a Windows PC better: Step 1: Install Linux